what city is the detroit metro airport in

Travelers also were dissatisfied with parking shortages and increased parking fees.įood costs also contributed to low satisfaction scores across North American airports, with 24% of travelers saying prices deterred them from buying food or drinks.

This change is fueled by fewer flights, more crowded terminals, and limited food and drink options.Īccording to the study, 58% of travelers said airport terminals are severely or moderately crowded, on par with 59% who said the same in 2019. However, according to J.D., overall airport satisfaction is down by 25 points, to 777 on a 1,000-point scale, this year. Related: Flight delayed or canceled? Dashboard displays what airlines owe you We’re pleased to be ranked among the top mega airports in North America this year.'

Our team includes the airlines, concessionaires, janitorial staff, state and federal partners, the Airport Authority staff, and many more. This is lovely, and I enjoy the tram ride as well,' traveler Quellis Williams said.ĭTW responded to the honor in a statement, saying, 'Our Detroit Metropolitan Airport team works hard each day to exceed the expectations of our customers. The study looked at six factors: terminal facilities airport arrival/departure baggage claim security check check-in/baggage check and food, beverage, and retail.

I enjoy flying out of here,' passenger Mike Moritz said. Definitely a fantastic airport here at McNamara. or one of its affiliates.'I think Detroit should be higher. All rights reserved. All hotels are either franchised by the company, or managed by Wyndham Hotel Management, Inc.

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What city is the detroit metro airport in